A
Note About SAFETY
At Sensory Comfort, we choose only the safest toys and
household items. However, any toy can contribute to an injury when used in an unsafe way.
Please supervise children to be sure they are using all toys, pillows, etc. in an
appropriate and safe manner.
Age recommendations are for developmental
ages. Toys recommended for children over three years old
generally have small parts that can be swallowed by a child who mouths toys. Such items are not meant for an individual of any age who is still
exploring toys by putting them into the mouth. Any toy
containing string should not be used by children under three, and older
children should be supervised while using the toy. If you have any
questions about whether an item is safe for your child or client, please check with the
child's occupational or physical therapist or pediatrician, or call us at 1-888-436-2622.
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To order from Sensory
Comfort:
By Phone: Call toll free 1-888-436-2622
Our customer service hours are between 10:30 A.M. and 5:30 P.M.
Eastern time, Monday through Friday. (July & August
hours are 10:30 A.M. to 5:00 P.M.) Please have your Visa,
Mastercard, or Discover card ready. Or call anytime and leave a detailed message on our voice mail. We will
return your call at a time that is convenient for you.By Fax: 24 hours. (603) 436-8422. Click on Order Form for
a printable order form that you can fill out by hand. Or use your own. Please list
the items requested, including price and shipping charges (see chart below), your name and
phone number, including area code, your full mailing address, Visa or Mastercard number,
expiration date, and signature.
In order to best protect your privacy and credit card
information, we do not currently have online ordering. We regret the inconvenience,
but with today's sophisticated spyware, and the alarming increase in cases of identity
theft, we would rather err on the side of caution.
Sorry, we do not accept international orders, except for
those orders being shipped to APO addresses.
By Mail: Print and fill out the Order Form. Send it along with your check or money order
to:
Sensory Comfort
P.O. Box 6589
Portsmouth, NH 03802-6589
All orders must be pre-paid (in American
currency). For phone orders, we ship most in-stock items via UPS within one to three
business days.
We accept written, signed purchase orders from
public school systems and public hospitals in good standing. All P.O.s must have a
phone number and contact person's name.
Satisfaction guaranteed: If you are not satisfied
with any Sensory Comfort product, you may return it for refund or credit within 30 days of
receiving it. Shipping/Handling fees cannot be refunded, and return shipping
is the customer's responsibility. All returned items must be in saleable condition,
with original packaging, warranties, etc.
Sock Return Policy--All unopened sock packages
will be accepted for refund. We will also accept one opened package for each size
(or color) sock you've ordered.
Billing Address: Refers to the address where your
credit card statement is sent. i.e., the address your credit card issuing bank has for
you. You may wish to have your order shipped to a different address. In that
case we would need both the "billing" and shipping addresses.
Go to Order Form.
Shipping
and Handling Charges
Merchandise Total Please Add
| up to $10.00 |
$5.95 |
| $10.01 to $40.00
|
$7.95 |
| $40.01 to $75.00 |
$8.95 |
| $75.01 to
$100.00 |
$9.95 |
| $100.01 to $150
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$12.95 |
| $150.01 to $200
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$14.95
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Above $200.00 .......8% of
Merchandise Total
For express delivery, or for orders going to Hawaii, Alaska, and international
locations, please call for Postage and Handling Rates.
Sorry, we do not currently accept international orders,
except for those orders being shipped to APO addresses.
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